Depending on the growing needs of the market, not only in terms of quantity, but above all in terms of Quality, Nutrival Borbera S.r.l. has decided to implement a Quality Management System as a tool to improve customer performance and optimize business management.

The goal is to increase competitiveness in the market, through a reduction in operating costs and a continuous improvement of processes.

To achieve these objectives, the Management has chosen to adopt a Quality Management System compliant with the UNI EN ISO 9001:2015 standard, as a tool for corporate reorganization.

This approach aims to:

• Satisfy customer needs, comply with the reference standard and applicable regulations, ensuring a substantial and not only formal quality of our products and services;
• Maintain and improve the Quality Management System, also through collaboration with external consultants;
• Consolidate and increase market share, acquiring new customers thanks to:
  
  • Certification, as a distinctive and qualifying element that positions the Company competitively compared to competitors.
  • The growing professionalism and availability of the staff.
• Improve profitability and the ratio between profit and turnover, supported by data deriving from the application of the Quality Management System;
• Monitor the performance of organizational effectiveness and efficiency through constantly monitored indicators;
• Improve the ability to identify and meet the express or implied needs of the customer;
• Optimize the quality/service ratio and the relative times/costs;
• Make the organization more flexible and effective in identifying and solving problems, reducing the costs of lack of quality and recovering profit margins;
• Ensure the continuous control of the organization through audits and reviews, in order to improve performance and achieve the set objectives;
• Promote a shared commitment to quality, involving the entire organization with training, support and recognition of results, making each member responsible for the continuous improvement of processes and customer satisfaction.

The Company trusts in the active participation of all employees to implement the Quality System and achieve the set objectives. The sense of duty and the capacity of human resources are fundamental for the success of the Company and its customers.

The Management